Privacy Policy

Introduction

Bransarv Digital Pvt. Ltd. ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard information when you visit our website or use our services.

Information we collect

Information you provide

We may collect information you provide directly, including:

• Name, email address, phone number, and communication preferences
• Company name, business details, project requirements, and enquiries
• Billing and transaction details required to process payments
• Information shared through forms, email, calls, or project tools

Information collected automatically

When you use our website, we may collect:

• IP address, browser type, device, and operating system
• Pages visited, time spent, and referring website addresses
• Cookie, analytics, and website performance information

How we use information

We may use collected information to:

• Provide, operate, and improve our website and services
• Respond to enquiries and manage client relationships
• Process payments, transactions, and project administration
• Send service updates and consent-based marketing communications
• Protect our systems, prevent misuse, and comply with legal obligations

Payments and service providers

Payments may be processed through Razorpay or another disclosed payment provider. We do not store complete credit or debit card details on our servers. We may also use trusted hosting, analytics, communication, and project-management providers that process limited information on our behalf and under appropriate confidentiality obligations.

Sharing and disclosure

We may disclose information:

• To service providers needed to operate our business and deliver services
• When required by law, regulation, legal process, or public authority
• To protect our rights, users, systems, or the safety of others
• As part of a business transfer, subject to appropriate safeguards
• With your consent or at your direction

We do not sell your personal information.

Data retention and security

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including contractual, accounting, and legal requirements. We use appropriate technical and organisational safeguards, but no internet transmission or storage method can be guaranteed to be completely secure.

Your choices and rights

Subject to applicable law, you may request to:

• Access, correct, or update your personal information
• Request deletion or restriction of certain processing
• Withdraw consent or opt out of marketing communications
• Raise a concern about how your information is handled

To make a request, contact us using the details below. We may need to verify your identity before responding.

Cookies

We may use essential cookies and similar technologies to operate the website, remember preferences, understand usage, and improve performance. You can control cookies through your browser settings, although disabling some cookies may affect website functionality.

Children's privacy

Our website and services are not directed to children under 18, and we do not knowingly collect personal information from children.

Policy updates and contact

We may update this policy periodically. The revised version will be posted on this page with an updated effective date.