Terms of Service

Acceptance of terms

By accessing our website, requesting a proposal, or using services provided by Bransarv Digital Pvt. Ltd. ("Company," "we," "our," or "us"), you agree to these Terms of Service. If you do not agree, do not use our website or services.

Services

Our services may include:

• Website, web application, mobile application, and SaaS development
• AI automation, integrations, and business workflow solutions
• Digital marketing, branding, UI/UX design, and consulting

The final scope, deliverables, timeline, responsibilities, and fees for client work will be defined in a proposal, statement of work, or separate service agreement. That agreement will control if it conflicts with these general terms.

Client responsibilities

You agree to:

• Provide accurate information, timely feedback, content, and approvals
• Ensure you have rights to materials supplied for a project
• Use our services in compliance with applicable laws
• Protect account credentials and notify us of suspected unauthorised use
• Not interfere with, misuse, reverse engineer, or disrupt our systems

Fees and payment

Fees, taxes, currency, payment schedules, and accepted payment methods will be stated in the applicable proposal or agreement. Payments may be processed through Razorpay or another disclosed provider.

Overdue amounts may result in paused work, withheld deliverables, or service suspension. Additional work or revisions outside the agreed scope may require a revised estimate or written change request.

Intellectual property

Unless otherwise agreed in writing, ownership of final project deliverables created specifically for a client transfers after full payment. We retain ownership of pre-existing materials, reusable code, tools, frameworks, methods, know-how, and third-party components.

Third-party software, fonts, images, plugins, and services remain subject to their respective licences. We may display completed work in our portfolio unless a written confidentiality agreement states otherwise.

Confidentiality

Each party will use reasonable care to protect confidential information received from the other and use it only for the relevant business relationship. This obligation does not apply to information that is public, independently developed, lawfully received from another source, or required to be disclosed by law.

Timelines, revisions, and dependencies

Project schedules depend on timely client input, approvals, access, and third-party services. Delayed feedback, scope changes, unavailable dependencies, or events beyond reasonable control may change delivery dates. Included revision rounds will be stated in the applicable agreement.

Third-party services

Our work may integrate third-party platforms, hosting, APIs, payment providers, plugins, or software. Their availability, policies, pricing, and performance are controlled by their respective providers. We are not responsible for outages, changes, or losses caused solely by a third-party service.

Warranties and disclaimers

We will perform professional services with reasonable skill and care. Except as expressly stated in a written agreement, the website and services are provided on an "as is" and "as available" basis. We do not guarantee specific commercial results, uninterrupted availability, or error-free operation.

Limitation of liability

To the maximum extent permitted by applicable law, Bransarv Digital will not be liable for indirect, incidental, special, or consequential damages, or for lost profits, data, revenue, or business opportunities. Our aggregate liability relating to a specific service will not exceed the fees paid for that service during the period giving rise to the claim.

Termination

Either party may terminate services as permitted by the applicable agreement. On termination, the client remains responsible for fees and expenses for work completed or committed through the termination date. Access to unpaid deliverables or ongoing services may be withheld.

Governing law

These terms are governed by the laws of India. Subject to any dispute process stated in a separate agreement, courts located in Himachal Pradesh, India will have exclusive jurisdiction.

Changes and contact

We may update these terms periodically. Changes become effective when posted on this page. Continued use of the website or services after an update constitutes acceptance of the revised terms.